Problem

Design-in rate stalls; AEs are stretched thin.

Specs, errata, and app notes live across PLM, wikis, and PDFs. Discovery is slow, evals drag, and early sockets go to faster answers.

Solution

Win more first sockets—faster.

Sales AI + Support AI surface the right part fit across datasheets, PDKs, and reference designs, generate comparison briefs, and shorten eval-to-design-win.

Problem

Single-socket wins leave money on the table.

Cross-sell of PMICs, PHY/SerDes, sensors, and companion ICs stalls without quick pin-compat tables or BOM-level guidance.

Solution

Grow attach rate and multi-socket expansion.

AI recommends bundles, auto-builds application definitions and socket lists, and coaches salespeople on how to compete and win.

Problem

Bring-up and validation questions pile up.

Timing, calibration, compliance, and SDK quirks block customer bring-up; repetitive tickets slow AEs and inflate RMAs.

Solution

Faster bring-up, fewer tickets.

Support AI delivers step-by-step playbooks, tested code snippets, and ATE/test-limit lookups—cutting time-to-first-pass and deflecting repeat cases.

Problem

Slow learning loop to roadmap and GTM.

Feature requests, failure modes, and competitor traps sit in siloed tickets and emails, delaying product decisions and launch content.

Solution

Ship with the market’s language.

Team AI mines cases and calls for themes, quantifies impact, and routes evidence-backed insights to PM and marketing to accelerate the next-gen roadmap.

Problem

Cost-to-serve and rework erode margin.

Duplicate tickets, inconsistent answers, and reactive PCNs create long handle times, respins, and avoidable returns.

Solution

Lower cost, higher CSAT.

A governed answer hub across Slack, email, Salesforce, Jira, and Zendesk with proactive AI performance management—consistent responses, fewer escalations and RMAs.

Real Impact

-10 %
Design-In Cycle Time (Eval → Design Win)
-15 %
First-Pass Bring-Up Time (EVB → Validation)
+28 %
Cross-Sell Attach Rate (Sockets / Account)
-35 %
Support Tickets (Repeat Bring-Up)
-85 %
Internal Search Time (Datasheets / Errata / PDKs)

Semiconductor Use-Case Spotlights

See how others are using AI to accelerate growth

Global Semiconuctor Company

Global Semiconuctor Company

Hundreds of distributors use AI to accelerate long-tail sales.

Global Electronics Component Provider

Global Electronics Component Provider

Customers find the right part quickly assisted by AI.

Multi-billion-dollar AI Processor Company

Multi-billion-dollar AI Processor Company

25% of support staff refocused on helping customers rather than resopnding to tickets.

Global Semiconuctor Company

Global Semiconuctor Company

Hundreds of distributors use AI to accelerate long-tail sales.

Global Electronics Component Provider

Global Electronics Component Provider

Customers find the right part quickly assisted by AI.

Multi-billion-dollar AI Processor Company

Multi-billion-dollar AI Processor Company

25% of support staff refocused on helping customers rather than resopnding to tickets.

Global Semiconuctor Company

Global Semiconuctor Company

Hundreds of distributors use AI to accelerate long-tail sales.

Global Electronics Component Provider

Global Electronics Component Provider

Customers find the right part quickly assisted by AI.

Multi-billion-dollar AI Processor Company

Multi-billion-dollar AI Processor Company

25% of support staff refocused on helping customers rather than resopnding to tickets.

Semiconductor Solutions

Tech Product AI Sales

Tech Product AI Sales

Deal Room assembles account intelligence—org charts, design wins, budget signals—so sales conversations start with deep context. Pulls JEDEC certs, spec sheets, competitor tear-downs for faster RFP responses.

Learn More
Tech Product AI Support

Tech Product AI Support

Virtual support engineer trained on silicon errata and firmware notes delivers authoritative answers in minutes. Handles RMA status, spare-parts lookup, compliance Q&A. Unblocks engineers to hit production milestones faster.

Learn More

Tech Product AI Team

Slack/Teams bot answers technical questions by citing exact datasheet lines, turning hallway wisdom into searchable guidance. Answers ECO, BOM, maintenance questions. 'Which fuse bits control XTAL swap?'—bot cites the exact line.

Learn More
Tech Product AI Team

Enterprise-Grade Security for Semiconductor Companies

SOC 2 Type II

Audited security controls and data protection compliance.

GDPR DPA

Regional hosting options (US, EU, APAC) with privacy compliance.

Tenant-isolated Vector DB

Audit logs, PII redaction baked in for data protection.

Dedicated VPC deployment

Available for regulated environments with enhanced security.

IP Protection

Your data never trains our models, ensuring your competitive advantage stays yours.

Ask ept AI about semiconductor applications

Try our AI with a real question

Keep design wins moving and customers delighted.

Book a 30-min session with our semiconductor specialists.